Snap Sound is backed by a 90-Day Warranty. If your speaker experiences a defect in materials or workmanship within 90 days of purchase, we will accept a return or replace it. This warranty covers manufacturing defects and functional failures from normal use. It does not cover accidental damage, water exposure, cosmetic wear, misuse, loss, unauthorized repairs, or normal battery degradation. Proof of purchase is required.
To request a return, contact us on our website with a description of the issue and any photos or videos. We typically review claims within 7 business days. Snap Sound is not liable for incidental or consequential damages. Your consumer rights may vary by state. If something doesn’t seem right, we’ll make it right, fairly and professionally.